Returns & Exchanges
At Burns Pet Nutrition, we want you to be completely satisfied with your fashion purchase. If your items aren't the perfect fit, you can return them within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.
Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.
Drop Off and Track
Take your package to the nearest authorized drop-off location and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing